First aid
Heat stroke & heat exhaustion
Emergency call 144. In case of unconsciousness, respiratory arrest or life-threatening bleeding, immediately alert the medical emergency control centre and follow its instructions.
Heat stroke is a life-threatening emergency: the body can no longer release heat, the core body temperature rises above 40 °C and the brain is damaged. The milder heat exhaustion often precedes it – anyone who recognises it and starts cooling immediately prevents heat stroke. This is particularly relevant during heatwaves, in the car, during sport and during a power outage without air conditioning.
Recognising heat exhaustion (preliminary stage)
- Pale, clammy, sweaty and rather cool skin
- Headache, dizziness, nausea, thirst and a feeling of weakness
- Fast pulse and fast breathing
- The person is usually still awake and responsive – body temperature is only slightly raised
Recognising heat stroke (life-threatening)
- Hot, often reddened skin – classically dry, but may be moist after exertion in the heat
- Core body temperature above 40 °C
- Central nervous system disturbances: confusion, restlessness, slurred speech, seizures and even unconsciousness
- Fast pulse, headache, nausea
Caution: Confusion, clouded consciousness or seizures in the heat are an emergency – call 144 immediately.
First aid for heat stroke
- Call emergency number 144 immediately – heat stroke is life-threatening
- Move the person to a cool, shaded place and loosen or remove tight or excess clothing
- Cool immediately: apply cool, damp cloths and fan the person; place cold compresses or ice wrapped in a cloth on the wrists and ankles, groin, neck and armpits
- A cold bath cools fastest: if there is a tub, immerse the body up to the neck in cold water, sitting or lying – for around 15 minutes or until the person is clear-headed again. Keep the head above water and do not leave the person alone for a single moment (ERC Guidelines 2025)
- If the person cannot safely be put into a tub: immediately douse or shower them with cold water, apply wet cloths and fan vigorously
- If circulation is weak, lay flat and elevate the legs
- Monitor breathing and consciousness continuously until the emergency services take over
First aid for heat exhaustion (person who is awake)
- Move them to a cool, shaded place and have them lie down
- Elevate the legs
- Only as long as the person is fully alert and conscious: give water or an electrolyte drink in small sips
- If the condition worsens, if the person becomes confused or if there is no improvement, call 144
What NOT to do
- No fever-reducing medication – it does not work for heat stroke and can also cause harm
- Do not delay cooling for fear of the cold – with heat stroke, rapid cooling is what counts
- Never put ice or cold packs directly on the skin, always wrap them in a cloth
- Do not leave the person alone
Caution: Do not give an unconscious or confused person anything to drink – they may choke (aspiration risk).
Unconscious person
- If breathing is normal, place in the recovery position and continue cooling
- If there is no breathing or breathing is not normal (agonal gasping): start resuscitation immediately
- 144 must have been called – if possible by a second person
Sunstroke – the related danger
- Caused by direct sunlight on the unprotected head and neck (irritation of the meninges)
- Signs: bright red, hot head, headache, stiff neck, nausea – the rest of the body is not severely overheated
- Move the person into the shade, slightly elevate the upper body and head
- Cool the head and neck with damp, cool cloths
- If there is impaired consciousness, vomiting or a seizure, call 144
Risk groups & prevention
- Particularly at risk: infants and young children, older people, people with chronic and cardiovascular diseases, pregnant women
- Increased risk during physical exertion in the heat and with certain medications (e.g. diuretics)
- NEVER leave children and animals in a parked car – the interior heats up to life-threatening levels within minutes
- On hot days: drink plenty, avoid the midday heat, cover your head, seek out cool rooms
Further sources
- Swiss Samaritans First aid for heat emergencies
- Suva Heat and sun – protection and first aid
- ERC Guidelines 2025: First Aid Cooling in heat stroke (p. 10, in English)
- Guide: Protection in heat & drought Prevention during heatwaves
- Ambulance 144 Medical emergency
This content is for information only and does not replace first-aid training. We recommend a recognised first-aid or BLS-AED course.